MEMO From: Joshua A. Burger (Gibbs), Phlebotomist, Genesys Regional medical checkup Center To: self-confidence of Susan K. Kolka, Hospital Administrator, Genesys Regional Medical Center Subject: ebullient needlestick complaints and proposed corrective action 11/11/2009 Introduction argument of Problem Inpatients of Genesys Regional Medical Center atomic subjugate 18 complaining of spendthrift needlesticks during their duty tour at our facility. After receiving dozens of complaints, policy changes were do to allow the patients to gather a heparin lock as standard procedure, provided the complaints continued. To promote patient comfort, safety, and well being, the infirmary needs to tear immediate action to boil down the repress of needlesticks that our patients moldiness endure during their stay at our facility. Objective This proposal examines the degraded needlestick problem from the viewpoint of patients, phlebotomists, and nurses. It then offers a plan to castrate the scrap of needlesticks that our patients must endure. Sources My data comes from patient complaints; interviews with phlebotomists and nurses; inquiry gain to other patients; and my own observations for three years on the question laboratory round. Details of the Problem This subsection examines the severity and causes of profligate needlesticks within our facility. Severity Since 2008, the infirmary has received 112 complaints from patients about the number of needlesticks they were forced to endure during their stay at our facility. This accounts for a 63% increase in enumerate patient complaints since 2007. Causes During the 2008 fiscal year, hospital administrators initiated a new communications protocol requiring the nursing staff to draw from heparin locks. This same protocol inadvertently restricted phlebotomy personnel from drawing strain out of the heparin locks, forcing them to initiate another needlestick procedure. Need s Excessive needlesticks are release patie! nts angry and bruised. By addressing this problem immediately, we can...If you want to purpose a full essay, order it on our website: BestEssayCheap.com
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